Questions about a string, a tension, an order, or your account? We're happy to help — and quick to reply.
The fastest way to reach us is WhatsApp or email — we're often at the stringing bench or out on delivery runs, so a message gets a quicker, fuller reply than a call, and you'll have everything in writing. Drop us a line and we'll come straight back to you.
Prefer a form? Fill this in and it lands straight in our inbox — we'll reply by email, usually within a day.
WhatsApp & email messages are usually answered the same day, Monday to Saturday. We string and deliver throughout the week, so if we don't reply instantly it's because we're mid-restring — we'll always come back to you.
Track your restring any time on our Where's my racket? page — you'll see exactly what stage it's at, no need to chase us.
Track your racket to us and back with Evri — an estimated 1-hour delivery slot on return, 3 delivery attempts and divert options.
All postage and packaging costs included with All-Inclusive — a prepaid, letterbox-friendly mailbag posted straight to you.
Over 9,000 Evri UK parcelshops to drop your racket at — most open early until late, 7 days a week.
Add a second racket to your order and get £5 off — string the spare while you're at it.
From beginner strings to pro tour strings, strung to your exact tension by hand-finished machine stringing.
String Points on every order — each £1 earns a point, and every 100 points is £5 off your next restring.